Privacy Policy

Private Policy

what we do with the details you provide

At Shush Scents we realise that privacy and security is a major concern. We have therefore set out below the guidelines we use for protecting your personal information. Please read this Privacy Policy carefully and check it for any updates that may occur in the future.

Privacy Commitment

We are committed to safeguarding your privacy online. We will only collect, store and use your personal information for specific purposes. We use your personal information to support and enhance our relationship with you. We only share your personal information in accordance with the Data Protection Act 1998 and other applicable laws. You may contact us at any time with any privacy questions or concerns and to see the personal information you have given us and request correction.

Consent

Your use of our website, and any disclosure of personal information via the website signifies your consent to us collecting and using personal information about you in accordance with this Privacy Policy.

Information about you

When you purchase products through our website we ask for information such as your name, e-mail address, postal address, and contact details. We then keep a record of this information.

If you the customer places an order with us we never store details of your payment method. All card details you provide when ordering online are verified through our card merchant and are never stored on our system.

We do keep a record of any purchase/s you make from us. This means we can help to deal with any queries or problems you may have, and also so we can ensure that any information that we send to you is relevant. We also keep email correspondence to assist us on the website.

If you would like to revise your information you provided to us if you feel that it is incorrect and/or you would like your information erased you can do so by contacting us directly.

How we use your personal data

All the information we collect via the site or through direct correspondence with yourself e.g. emails and telephone calls with you is used to operate and improve the service we offer you and to personalise our service. We are committed to using your personal information only

Managing your orders

All orders are processed and despatched in line with the details provide on our delivery page. On occasion we may need to contact you about your order; this will be done by one of our team.

How we protect information

You acknowledge that the Internet is not a 100% secure medium for communication and, accordingly, we cannot guarantee the security of any information you send to us (or we send to you) via the Internet. We are not responsible for any damages which you, or others, may suffer as a result of the loss of confidentiality of such information.

We take every precaution to protect your information. To this end all personal information stored by us is kept on a server in a secure environment.

Secure Socket Layer ("SSL") encryption technology is used for protection of information in transit for any sensitive transactions such as payments.

We do not store or process your card details that you have entered when placing an order on our website, they are processed via our card merchant.

Only employees who need the information to perform a specific job are granted access to personally identifiable information.

Storing your credit and debit card details

We never store details of your payment method. All card details you provide are verified through our card merchant and are never stored on our system.

How you can help us protect your information

Please keep in mind that whenever you voluntarily disclose personal information online in non protected environments - for example on message boards, through email, or in chat areas - that information can be collected and used by others. In short, if you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return. Also remember to close your browser window when you have finished your work. This is to ensure that others cannot access your personal information and correspondence if you share a computer with someone else or are using a computer in a public place like a library or Internet café. We cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. Once we receive your transmission, we make our best effort to ensure its security on our systems.

Further information

If you have questions about your personal data or our privacy policy, please contact us at shushscents@outlook.com to find all the information we have about you, and to correct any inaccuracies, please write to us.

How to unsubscribe

If you no longer wish to receive any further email marketing from us please follow the unsubscribe link on one of the emails you have received.

Cookie policy

By visiting this website with your browser settings adjusted to allow cookies, you are consenting to us using cookies for the purposes outlined below in order to provide you with a fully functional shopping experience.

Our cookie policy:

Please note: to make full use of our website and to benefit from certain personalised features, your computer, tablet or mobile phone will need to be set up to accept cookies. Our website (like many other shopping websites) will not work when cookies are blocked.

We use cookies to provide you with the best user experience possible, without them we wouldn’t be able to do things such as remember your preferences or enable you to store products in your basket. The cookies we use don’t store sensitive information such as your name, address or payment details and they can't harm your computer.

The data we collect through these cookies is solely for the purpose of enhancing our website and your browsing experience .

what is a cookie?

A cookie is a small text file which is downloaded and stored on your computer or mobile device by websites that you visit. Where cookie technology is not available, an anonymous identifier may be used. An anonymous identifier is a random string of characters used for the same purposes as a cookie. Your browser accesses the cookie file only when you visit the website that generated it. This helps to ease your navigation by automatically logging you in and remembering things like your preferences and what’s in your shopping basket. Cookies allow sites like ours to deliver you a personalised shopping experience

Sharing with social networks

If you use the buttons that allow you to share products and content with your friends via social networks like Twitter and Facebook, these companies may set a cookie on your computer memory.

Managing cookies:

If cookies aren't enabled on your computer, it will mean that your shopping experience on our website will be limited to browsing and researching; you won't be able to add products to your basket or buy them. To enable and manage cookies, you can use your browser to do this. Each browser is different, so check the 'Help' menu of your particular browser (or your mobile phone's handset manual) to learn how to change your cookie preferences.